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Can I return personalised items?

Mon, Apr 11, 16

We are unable to accept returns or exchange items that have undergone personalisation, unless they have been found faulty after detailed examination by our Product Assessments team. Please choose your personalisation details carefully, and retain a copy of your confirmation notice for future reference. If it is found that we have incorrectly personalised your item/s contrary to your instructions and the confirmation notice, we will gladly replace them. We will not accept returns of personalised items if prior to, during or after the personalisation process a player changes his number or leaves a club.

We are also unable to accept returns on any Club Zone products that have had team logos or player personalisation printed on to the item. 

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