Apparel Printing Terms & Conditions Items with custom printing cannot be exchanged or refunded unless the product is faulty. We accept no responsibility once replica apparel has been printed, in... #returns Sep 14.20
Can I return my order In-store? Yes you can return in-store. Please take your items along with your receipt or order confirmation email when returning in-store. #popular #returns Dec 06.19
Do I have to pay to return my package? Yes you do. The only exception being if there is a problem with the item that Ultra Football provided e.g. the item is faulty or... #returns Apr 11.16
What do I do if my order is faulty? Please contact us ASAP if you suspect that the item you purchased from Ultra Football is faulty. If the age of your item falls within... #returns Apr 11.16
Can I return personalised items? We are unable to accept returns or exchange items that have undergone personalisation, unless they have been found faulty after detailed examination by our Product... #returns Apr 11.16
What if the colour of my item doesn’t match that of what I purchased? Ultra Football will cover the re-delivery charges if the colour item you received is not what you initially purchased. As customers can appreciate however, colours... #returns Apr 11.16
Can I get a refund, exchange or store credit? Refunds are only available on faulty items, otherwise, we will happily facilitate an online store credit for returned orders. #popular #returns Apr 11.16
How long will it take to receive my refund? Note that refunds are only available on faulty items. Please allow 10 days from the day you return your product for your account to be... #returns Jan 07.19
How long do I have to return my order? Items must be returned within 30 days of original dispatch date in a resalable condition (unworn, unwashed, with the tags still attached, and original packaging). #returns Apr 11.16
Can I return my order if I change my mind? Yes you can, however, Ultra Football is unable to accept items that have had the tags removed, have been personalised, worn, washed or have the... #popular #returns Apr 11.16
How do I return my order? You can return via ParcelPoint, Australia Post or In-store. See the returns page for full details and to start your return. #popular #returns Apr 11.16
