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Can I return my order In-store?
What is click and collect?
How do I select a store for collection?
Where can I collect my order?
When I can collect my order?
What do I need to present when collecting my order?
Can someone else collect my order on my behalf?
How long do I have to collect my order?
Do you offer university discounts (UNiDAYS)?
Do you offer Gift Cards?
Can I Cancel my order?
How do I apply a discount code?
Can I change the shipping address on my order?
Do I have to pay to return my package?
What do I do if my order is faulty?
Can I return personalised items?
What if the colour of my item doesn’t match that of what I purchased?
Can I get a refund, exchange or store credit?
How much will it cost for shipping?
Which countries do you ship to?
Which postage company do you use?
Do you ship to PO Boxes?
If there is a problem with receiving my package who do I contact?
How long will it take to receive my refund?
How long do I have to return my order?
Can I return my order if I change my mind?
Can I track my order?
What cards do you accept?
How secure is my credit card and personal information?
Do you accept PayPal?
What currency are the prices on your site shown in?
Can I change/cancel my order?
How long will it take for my order to arrive?
What if the item I want to purchase is not available or out of stock?
I am struggling to place an order, what should I do?
What happens if I’m not home when my order arrives?
How do I return my order?
What payment methods do you accept?
Do prices include GST?
Do you accept afterpay?
Can I redeem my gift card online?
I’ve only received part of my order?
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