You can collect your order from two locations currently, our concept store in Sydney or our warehouse in Melbourne. Click here for more information on locations.

To collect your order, wait to hear from us via email confirming that your order is ready for collection (please check your junk email). Bring with you your order confirmation along with some photo ID and...

Bring with you your order confirmation along with some photo identification and head to the in-store collection desk

Yes, all they will need is a copy of the order confirmation email and photo ID, so that the store can make a note of who collected the order.

Once your order is ready for collection and you’ve been notified, the store will hold your order for 30 days.

We do offer gift cards! You can view our range here.

Prior to an order being marked as 'shipped' we are able to cancel individual items or the entire order. If an item or order is cancelled, you will need to allow at least 1-3 business days...

Discount coupons can be added at any stage during the customer checkout process. After the coupon code has been applied your discount amount will be displayed. 

Yes, you can— please notify us as soon as possible before an order is sent out so you can avoid delays.