CAN I RETURN MY ORDER?
Yes, Ultra Football accepts returns for all items within 30 days, in accordance with our Returns Policy.
Customers have two options when returning an order to Ultra Football.
Return in store
You can return your item free of charge at either of our Sydney or Melbourne stores.
Simply bring:
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The item(s) you wish to return
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Your order confirmation or proof of purchase
Our team will assess your return and process it in line with our Returns Policy. We can't guarantee that we will be able to refund, exchange, or credit your order until it has been assessed.
Return by post
If you choose to post your return to us:
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Return shipping costs are the customer's responsibility.
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Please include all relevant documents and items in your package
You can start your returns process by clicking this link below:
Please note:
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Customised or personalised items are not eligible for returns (unless faulty).
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Sales items may have special return conditions.
For detailed information, please review our Returns Policy or submit a request to our Customer Experience team for any help or questions with returns.
