HOW LONG WILL MY CUSTOMISED ORDER TAKE?

Delivery times will depend on your location your selected shipping option.

When ordering customised items please allow for an additional 1-3 business days on top of the below expected shipping times.

Standard delivery

•  Usually 3-10 business days.
•  Times may vary during peak periods or due to courier delays.

Express Delivery

• Typically 1-3 business days.

International delivery (to NZ)

• Estimated delivery times are shown at checkout.
• Customs and local courier processes may affect timing.

Tracking your order

• Please see How Can I Track my Order

If your order hasn't arrive within the expected timeframe, please submit a request to our Customer Experience team with your order number, and we'll be happy to assist.